jililive11 Terms and Conditions

jililive11 ("Company", "we", "us") operates an online gaming platform that provides slot games, live casino, cricket betting, sports betting, and other gaming services for users in Bangladesh. These Terms are governed in accordance with the laws in force in Bangladesh.

The Company reserves the right to change or amend these Terms at any time. Continuing to use the site after updated Terms are published will be taken as your acceptance of the new Terms. You are therefore advised to visit this page regularly.

If any part of these Terms is unclear, please contact our support team — Bengali live chat support is available 24 hours a day, 7 days a week.

2.1 Age Requirement

To register on the jililive11 platform and use its gaming services, you must be at least 21 years of age. Access to this platform by minors is strictly prohibited.

You must provide your correct date of birth at the time of registration. You may be asked to verify your age through a national identity card or passport. Providing false information will result in immediate account closure.

2.2 Geographic Eligibility

jililive11 services are intended for users located in Bangladesh. Accessing the platform from regions where online gaming is legally prohibited is strictly forbidden, and the user bears sole responsibility for doing so.

3.1 Account Creation

Each user may create only one account. Creating multiple accounts is strictly prohibited. At the time of registration, you must provide the following information accurately:

• Full name (as shown on your national identity card)
• Correct date of birth
• An active email address or mobile number
• A strong password

3.2 Account Security

It is your own responsibility to ensure the security of your account. Never share your login credentials with a third party. If you suspect unauthorized access, notify our support team immediately.

3.3 Account Verification (KYC)

jililive11 follows a KYC (Know Your Customer) process to ensure reliable service. Documents may be requested to verify your identity before a withdrawal is processed. If the required documents are not submitted on time, transactions may be delayed.

4.1 Accepted Payment Methods

jililive11 supports the following payment methods: bKash, Nagad, and Rocket. Deposits and withdrawals can be made quickly and securely through these methods.

4.2 Minimum Limits

• Minimum deposit amount: ৳300 (per method)
• Minimum withdrawal amount: ৳500
• Standard withdrawal processing time: 5–30 minutes

4.3 Deposit Terms

Every deposit must be made from a payment account registered in your own name. Deposits made from third-party accounts are not accepted, and in such cases the Company reserves the right to return the funds and suspend the account.

4.4 Withdrawal Terms

Account verification must be completed before a withdrawal is processed. Funds obtained from bonuses require the relevant wagering conditions to be met before withdrawal. If any unusual activity is suspected, a withdrawal request may be temporarily put on hold.

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 gives a ৳1,200 bonus for a total balance of ৳2,200; or depositing ৳26,000 gives the maximum ৳15,000 bonus for a total balance of ৳41,000.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 10x (ten times the bonus). This means you must wager ten times the bonus amount before the bonus becomes eligible for withdrawal.

5.3 General Bonus Terms

• Each promotion can be used only once per account
• Bonus funds cannot be converted to cash until the wagering requirements are met
• Multiple bonuses cannot be used at the same time unless separately specified
• The Company reserves the right to change or withdraw any promotion
• Accounts may be suspended in cases of bonus abuse

5.4 VIP Program

The jililive11 VIP program has three tiers: Bronze — up to 0.3% weekly cashback; Silver — up to 0.5% weekly cashback; Gold — up to 0.8% weekly cashback. You can advance to a higher tier through regular gaming activity. VIP benefits may change at any time.

The following activities are strictly prohibited on the jililive11 platform and will result in permanent account closure:

• Creating or using multiple accounts
• Using a third party's identity or payment details
• Abusing bonuses or attempting to circumvent wagering requirements
• Using automated software, bots, or scripts
• Engaging in any form of fraud, deception, or money laundering
• Exploiting system vulnerabilities or attempting to hack
• Colluding with other players or engaging in coordinated betting
• Allowing minors to access the platform

In the event of any of the above violations, the Company reserves the right, subject to investigation, to forfeit the balance of the relevant account and take legal action.

7.1 General Gaming Terms

Every game on jililive11 is operated fairly and impartially. Each game has its own rules, which can be found in the game interface. You are advised to read those rules carefully before playing.

7.2 Technical Errors

If any dispute arises over a payment or game outcome due to a technical error or system failure, the Company's decision will be considered final. The Company reserves the right to void any prize awarded as a result of an error.

7.3 Game Cancellation

If a game remains incomplete or a session is disconnected for any reason, the situation will be resolved based on the last recorded decision according to the log records.

7.4 Responsible Gaming

jililive11 is committed to responsible gaming. We provide users with tools to set spending limits, temporarily suspend their account, and self-exclude. If you experience gaming-related problems, please read our Responsible Gaming page.

The privacy of your personal information is our highest priority. We keep all data secure using SSL encryption technology. Your information is never transferred to anyone other than authorized third parties.

To learn more about our data protection policy, please visit our Privacy Policy page. Our privacy policy forms an integral part of these Terms.

jililive11 accepts no liability in the following cases:

• Loss or damage caused by the user's own actions
• Disputes arising from internet connectivity or technical issues
• Account access by unauthorized third parties
• Legal complications related to online gaming in the user's country
• Any indirect loss caused by a technical error

The Company's total liability in any case will be limited to the actual balance held in the user's account.

10.1 Closure by the User

You may close your account at any time by contacting our support team. Please withdraw any remaining balance before closing your account.

10.2 Closure by the Company

In the event of a breach of Terms or if suspicious activity is detected, the Company reserves the right to temporarily suspend or permanently close an account without prior notice. Decisions in such cases will be made in light of the investigation.

10.3 Inactive Accounts

If an account has not been logged into for an extended period, it may be marked as inactive. If an inactive account holds a balance, the user will be contacted and notified.

If you have a dispute or complaint, please contact our support team first. We generally aim to review all complaints within 48 hours. If you are not satisfied with the support team's decision, you may submit a request for reconsideration.

In any legal dispute, an amicable resolution will be sought first. Any discussion relating to a case under these Terms will be conducted in accordance with the laws in force in Bangladesh.

These Terms and Conditions, the Privacy Policy, and the Responsible Gaming Policy together form the entire agreement between the user and jililive11. If any part of these Terms is found to be unlawful or unenforceable, the remaining parts will remain fully in effect.

For any questions or comments about these Terms, please contact us:

• 24/7 Bengali Live Chat Support
• Email: [email protected]

For more information, please visit our About Us and FAQ pages.